We’re confident that you will absolutely love our products and services!
However, you’re fully protected by our 100% money-back return policy for a full 30 days, depending on product(s) and/or service(s) purchased. Refund policy will be clearly stated on all websites where products are available for purchase.
Here’s how it works…
For any and all product(s) and/or service(s) we sell under $200 – you may request a refund within 30 days of your purchase date. The refund period starts from the date of purchase of the product. All physical materials need to be returned in order for the refund to be processed.
Any products and/or services over $200 are considered “higher ticket” and involve more time and money invested from our team. For this reason, we do not offer any refunds for any product or service that you (the customer) pay $200 or more for. This includes, but is not limited to, done for you services and high ticket consulting services.
Contacting Us For Refund
Email your refund requests to support [at] alanconnect.com. Please include the words “Refund Request” in the subject line of your email.
PLEASE NOTE: IT MAY TAKE UP TO 7 DAYS POST REFUND PROCESS TO REFLECT THE REFUNDED FUNDS IN YOUR ACCOUNT.
To serve you and others better in the future, we request (but do not require) that you tell us why you want a refund. We want satisfied customers.
Please remember that asking for a refund but continuing to use products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.
This refund policy was last updated on August 9, 2020.